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ReflectionsEnabling Facilitator or Intrusive Complicator?An introduction to my research interests and to some of the ways in which these link to my work as a training consultant in reviewing skills.For many years I have been receiving phone calls and letters (now emails) from researchers asking for assistance. Most enquiries have been about the evaluation of outdoor development programmes. This is a popular but difficult research area. In 'Why Adventure?' (co-authored with Jon Barrett) some of these issues are discussed and some ideas are offered about how to avoid the pitfalls of past research in this area. My own particular research interest (see Powerful Learning Experiences) is that of finding out more about what people are actually experiencing during their course or programme. This may ultimately lead to the development of evaluation methods that are more sensitive to the uniqueness of each learner's adventure/experience. But my primary interest as a training consultant is to help people develop reviewing skills that acknowledge and bring out the individual stories-in-the-making that create the links between experience and learning. This enriches the learning of all involved in the process and enhances the prospects for learning transfer (and for satisfied customers!). But from my own standpoint, the prospect of better evaluation methods is an extra benefit that might arise from my primary interest in what people experience. As a trainer, I thought I knew what learners were experiencing (because I kept on asking them!), but as a researcher I came to realise how presumptious this attitude was. As trainers we are helping people to learn from their experiences - but we don't really know what they are experiencing, let alone how these experiences fit into their lives and/or work. And learners themselves may not be fully in touch with their own experiences. In this uncertain world of learning from experience, what kind of facilitation really helps people to learn and grow through experience? Reviews that are too shallow or too deep can be harmful to the learning process. The task of facilitators is to make learning easy for learners - not to practise magic arts, blind with science or rehearse for a future career as chat show hosts. Our task is also to help learners develop their own learning abilities - so it is important that our methods are as transparent as possible and that we do not take over and try to do people's learning for them. Our task as facilitators, I believe, is threefold:
In learning effectively from experience, the experience is central and the learner is central. As facilitators we need to be continually seeking ways of working productively around the edges. We may occasionally take centre stage ourselves, but we must be on our guard against inadvertently taking over from what learners are already taking responsibility for doing. This means building research and evaluation into our practice. Without such monitoring, we risk disrupting the chances of learning, with the embarrassing result that the only change is the one we are making - from 'enabling facilitator' to 'intrusive complicator'! These three strategies can turn 'intrusive complicators' back into 'enabling facilitators':
See the articles index for more recent articles on reviewing and facilitation. My research interests include:
You will find some answers to most questions throughout this site. Follow your unguided curiosity! If you would appreciate more guidance, get in touch (see below). |
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outdoor research? Subscribe (for free) to the outdoor research discussion list at http://www.jiscmail.ac.uk/lists/outres.html |
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